Last updated: June 9, 2026
KYC (Know Your Customer) Policy
Introduction
Lishai.ca is an affiliate review website — we do not operate a casino and do not collect user identity documents. However, as a resource for Canadian casino players, we provide this overview of KYC requirements that you will encounter at licensed online casinos.
Why Casinos Require KYC
Know Your Customer (KYC) verification is a legal requirement for all licensed gambling operators. KYC serves multiple purposes:
- Age Verification: Confirms players are of legal gambling age (18+ in all Canadian provinces)
- Identity Verification: Prevents account fraud and identity theft
- Anti-Money Laundering: Ensures gambling funds originate from legitimate sources
- Problem Gambling Prevention: Enables casinos to enforce self-exclusion programs across platforms
- Regulatory Compliance: Required by all reputable gambling licences
Standard KYC Documents Required
When you register and seek to withdraw from a licensed casino, you will typically be required to provide:
- Photo ID: Passport, driver's licence, or provincial health card (government-issued, valid, not expired)
- Proof of Address: Utility bill, bank statement, or government letter dated within the last 3 months showing your name and address
- Selfie with ID: Some casinos require a photograph of you holding your ID document
- Payment Method Verification: Screenshot of your Interac account details or bank statement showing your name and partial card/account number
KYC Best Practices for Canadian Players
- Complete KYC verification as soon as you register — do not wait until you want to withdraw
- Ensure your documents are clear, unobscured photographs with all four corners visible
- Proof of address must be less than 3 months old
- Use consistent information across your casino account and identity documents
- KYC rejection delays are preventable — read each casino's specific document requirements before submitting
KYC at Lishai.ca
As a review website, Lishai.ca does not collect identity documents. We collect only the information you voluntarily provide when contacting us (email address). See our Privacy Policy for details on how we handle contact information.